CaringKind Helpline

Our Helpline is staffed by Dementia Care Specialists who are trained to provide you with the most up-to-date information, education, and support regarding dementia. Some of our Dementia Care Specialists are licensed social workers and provide in-depth, personalized consultations for individuals and families facing the decisions and challenges associated with Alzheimer’s disease and other dementias.

You can also reach out to us for emotional support – as often as you need. We know that caring for someone with Alzheimer’s or dementia can be overwhelming at times.

Remember, we are here for you throughout your caregiving journey.

Download our CaringKind Packet:

English    Spanish

You can reach our Helpline by phone (646) 744-2900, via our online form or by email:


Our caregiver education programs help family and friends understand and navigate the challenges of Alzheimer’s disease and caregiving. We provide knowledge and skills to help family and friends more successfully care for someone with dementia and take care of themselves.  To learn more, visit Caregiver Education

Early Stage Services

Cognitive Stimulation Therapy (CST), Cognitive Stimulation Therapy Maintenance Program (CSTM), To Whom I May Concern®, To Whom I May Concern ® - Listening & Learning Seminars for Healthcare Professionals, Early-Stage Support Group - A Best-Practice Pilot for Persons Living with Dementia, Stakeholder Engagement Training.

Learn More

Professional Education

Our experienced staff offers educational programs to sensitize professionals and para-professionals to the special needs of people with dementia and their families. To learn more, visit Professional Education

Concierge Services

CaringKind works with organizations, on-site or on-line, to maximize staff learning and cultivate best practices in dementia care. To learn more, visit Concierge Services

Support Groups

Support Groups provide a comfortable place to discuss caregiving challenges, share your feelings and find emotional support. Talking with people who truly understand will help you feel less alone as you confront the many challenges of caregiving. Support Groups take place in multiple languages virtually and in-person throughout the five boroughs. To learn more, visit Support Groups

MedicAlert® NYC Wanderer’s Safety Program

A 24-hour nationwide emergency response service providing assistance for finding persons diagnosed with Alzheimer’s disease or related dementia who wander locally or far from home or have a medical emergency. To enroll, visit Wanderer's Safety  

MAP Volunteer Matching Program*

A pilot support program pairing newly diagnosed individuals and their support partner to a mentor — a trained volunteer, who has prior experience caring for someone living with dementia.  *Referrals taken from designated providers for pilot program. To learn more, visit MAP  


Our cultural arts program, connect2culture®, creates unique opportunities for people living with dementia and their caregivers to stimulate conversation and engagement through art, music and dance. To learn more, visit  connect2culture

Palliative and Residential Care Program

The Palliative and Residential Care program addresses the need for improving the quality-of-life and care for individuals diagnosed with moderate and advanced dementia, whether they live at home or in a residential setting, by promoting a palliative, comfort-focused approach to care. This approach involves taking active steps to bring comfort, thus helping to prevent or ease pain and distress. To learn more, visit Palliative Care

Our free programs are made possible by the generous support of our donors.
To make a donation, click here.