CaringKind Helpline

Call us (646) 744-2900, use our online form or email us at

Our Helpline is staffed by Dementia Care Specialists who are trained to provide you with the most up-to-date information, education, and support regarding dementia. Some of our Dementia Care Specialists are licensed social workers and provide in-depth, personalized consultations for individuals and families facing the decisions and challenges associated with Alzheimer’s disease and other dementias.

You can also reach out to us for emotional support – as often as you need. We know that caring for someone with Alzheimer’s or dementia can be overwhelming at times.

Call us 646-744-2900, use our online form or email us at

Remember, we are here for you throughout your caregiving journey.

Download our helpline Packet:
English    Spanish

Our free programs are made possible by the generous support of our donors.
To make a donation, click here.

Social Work Services

Our social workers provide in-depth, personalized consultations for individuals and families facing the decisions and challenges associated with Alzheimer’s disease and other dementias. Our professional social workers address each family’s unique concerns to develop a care plan. Social workers can meet, by appointment, in person in Manhattan, Brooklyn, Queens, and The Bronx or by phone and email.

Beginnings at CaringKind
A Program for Early or Mid-Stage Alzheimer’s Disease

A social gathering for older adults with early or mid-stage Alzheimer’s disease, dementia, and other neurocognitive disorders. Each meeting offers social, intellectual, and physical engagement in an uplifting and safe environment.

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Education & Training

Our training and education programs help you understand and navigate the challenges of Alzheimer’s disease and caregiving. We provide knowledge and skills to help you more successfully care for someone with dementia and take care of yourself.

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Family Caregiver Workshops**

A ten-hour, interactive program designed to improve the quality of life of a family caregiver and the person with dementia. Topics covered include: Understanding Dementia, Effective Communication Strategies, All Behaviors Have Meaning, Safety in the Home, Caring for the Caregiver, and Designing Strength-Based Activities.

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Support Groups

Support Groups provide a comfortable place to discuss caregiving challenges, share your feelings and emotional support. Talking with people who truly understand will help you feel less alone as you confront the many challenges of caregiving. Support Groups take place in multiple languages throughout the five boroughs.

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MedicAlert® NYC Wanderer’s Safety Program

Everyone with dementia is at risk for wandering. Our Wanderer’s Safety Program provides a safety net for your family member and for you in the event someone is missing or found. Our 24-hour nationwide emergency response service provides assistance in finding people who have wandered locally or far from home, or who have a medical emergency.

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TogetherWeCare® by CaringKind

Connecting trained home care workers with the families who need them.

Are you a family member looking to hire private home care workers? Together We Care posts profiles of graduates of our Dementia Care Training for Professional Caregivers, making it easier for families to find the right person for their needs.

Create a free profile, post an ad, and start searching on


Our cultural arts program, connect2culture®, creates and promotes unique opportunities for people living with dementia and their caregivers to stimulate conversation, memories, and connections through shared cultural experiences.

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CaringKind's Interfaith Conference for Clergy
Held annually to help communities of faith and their leaders increase awareness and meet the needs of the growing number of congregants affected by AD and other dementias.

Annual Meeting
Held annually to update the community on progress in Alzheimer’s research, the meeting hosts a panel of leading scientists and clinicians, who present their work to members of the scientific community, persons with dementia, family members, caregivers and dementia care professionals.

Professional Training

Our experienced training staff offers programs to sensitize professionals and para-professionals to the special needs of people with dementia and their families. We offer individualized training to providers of home care as well as staff of adult day care programs, nursing homes, assisted living residences, social service agencies, pastoral ministries, and others.

Dementia Care Training for Professional Caregivers - A seven-week, nationally recognized program that specifically aims to help direct care workers provide the highest quality of care to persons with dementia. Learn more

Support Group Leaders Training - An opportunity for health care professionals and former caregivers to learn how to lead caregiver or early stage groups. Learn more

Emergency & Special Assistance Funds / The Minna and Jack M. Pollock Respite Fund

These funds offer financial aid designed to assist caregiving families to access respite services for brief periods of time, or to provide relief when there is an emergency.

For more information please call our CaringKind Helpline at (646) 744-2900.

Find Local Resources

We provide an online tool for listings of services including diagnostic centers, home care agencies, adult day care programs, hospice, free legal services, and respite services.

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Home Delivered Meals

Through a partnership with God’s Love We Deliver, nutritious meals are delivered to the homes of people with dementia who, because of their illness, cannot shop or cook for themselves. Caregivers of people with dementia are also eligible for service.

For more information please call our CaringKind Helpline at (646) 744-2900.

Nursing Home and Residential Care Initiative

This initiative works to minimize the trauma of placement for patients, ease the transition for families, and train/support the staff. The program aims to improve treatment of residents through changing the culture of care in nursing homes and other residential facilities.

Diversity & Outreach

Diversity and outreach efforts are designed to extend our programs and services, including education, information, training, referrals, support, advocacy and volunteerism to ethnically diverse populations. We have created linguistically appropriate informational materials and offers educational sessions to community members and professionals in Spanish and Chinese. The African-American, Chinese and Latino Outreach programs seek to meet the specific needs of these communities by increasing awareness of, and participation in, our programs and services.

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Healthcare Outreach

Our Healthcare Outreach program informs physicians and their office staff about the services of CaringKind to facilitate referrals of persons with dementia and their caregivers to us. Prescription for Care, a useful “Rx” pad, provides information about our core support and education services—all free and non-medical—to supplement a physician care plan.

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Speakers Bureau

Trained volunteers are available to provide presentations on Alzheimer’s disease and CaringKind to audiences including community organizations, corporations, senior centers, clubs, congregations, schools and others.

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Volunteer Services

Over 500 individuals volunteer their time to support the our work including: Support Group Leadership, Helpline, Speakers Bureau (English, Spanish, Chinese), Advocacy and Translation Services.

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Our free programs are made possible by the generous support of our donors.
To make a donation, click here.