Helpline and Dementia Consultation

Our Helpline is staffed by Dementia Specialists who are trained to provide you with the most up-to-date information, education, and support regarding dementia.  Reach out to learn more about programs and services to meet your needs and for emotional support – as often as you need.

We know that caring for someone with Alzheimer’s or dementia can be overwhelming at times. Remember, we are here for you throughout your caregiving journey. Our Dementia Specialists also provide education, consultation and coaching services to help equip you for your caregiving experience.

Download our CaringKind Packet:

English    Spanish

You can reach our Helpline by phone (646) 744-2900, via our online form or by email: helpline@cknyc.org.


Dementia Consultations & Coaching Services

CaringKind Dementia Specialists provide personalized consultations for individuals and families facing the decisions and challenges associated with Alzheimer’s disease and other dementias.

Our Coaching services empower struggling family members into a better dementia caregiving experience using best practice techniques and research-based tools.  Coaching sessions usually occur monthly for 4-6 months and are available virtually or in person, in English, Spanish or Chinese.

Visit Coaching Center


Care Partner Education

Our education programs help family and friends understand and navigate the
challenges of Alzheimer’s disease and caregiving. We provide knowledge and skills
to help family and friends more successfully care for someone living with dementia and also take care of themselves.  

Visit Caregiver Partner Education Center


Professional Education

Our experienced staff offers educational programs to sensitize professionals and para-professionals to the special needs of people with dementia and their families.

Visit Professional Education Center


Support Groups

Support Groups provide a comfortable place to discuss caregiving challenges, share your feelings, and find emotional support. Talking with people who truly understand will help you feel less alone as you confront the many challenges of caregiving. Support Groups take place in multiple languages, virtually and
in-person, throughout the five boroughs.

Visit Support Groups Center


MedicAlert® NYC Wanderer’s Safety Program

A 24-hour nationwide emergency response service providing assistance for finding
persons diagnosed with Alzheimer’s disease or related dementia who wander locally or far from home, or have a medical emergency.

Visit Wanderer's Safety Center


Early Stage Services

Our Early-Stage Services provide a supportive environment and specialized programs for people with Mild Cognitive Impairment (MCI) or early-stage dementia. We offer group programs and one-to-one sessions.

Visit Early Stage Services Center


Social and Community Engagement

CaringKind works with community partners to create dementia friendly initiatives which promote social engagement opportunities. Serving people living with dementia together with their care partners, these programs help stimulate conversation, memories, and connections through shared cultural experiences.

Visit Social and Community Engagement Center


Workforce Development

CaringKind works with organizations, on-site or on-line, to maximize staff learning and cultivate best practices in dementia care. Our experienced staff offers educational programs to sensitize professionals and paraprofessionals to the special needs of people living with dementia and their families. We offer individualized educational programs to staff of home care providers, adult day care
programs, nursing homes, assisted living residences, social service agencies, pastoral ministries, and others.

Visit Workforce Development Center


Research Initiatives

Finding a cure and improving dementia services are dependent upon individuals
participating in research. CaringKind is actively involved in identifying, conducting, and showcasing quality research designed to improve the lives of those impacted by dementia. We help individuals and families learn about and engage in research in a variety of ways.


MAP Volunteer Matching Program

A pilot support program pairing newly diagnosed individuals and their support partner to a mentor — a trained volunteer, who has prior experience caring for someone living with dementia.  *Referrals taken from designated providers for pilot program.

Visit MAP Center  


Palliative and Residential Care Program

The Palliative and Residential Care program addresses the need for improving the quality-of-life and care for individuals diagnosed with moderate and advanced dementia, whether they live at home or in a residential setting, by promoting a palliative, comfort-focused approach to care. This approach involves taking active steps to bring comfort, thus helping to prevent or ease pain and distress.

Visit Palliative Care Center


Program Enrollment Information

To maintain and sustain the quality of our programs, we need to gather some information from our program participants. Please learn more about this initiative.

Visit the Program Enrollment Information Page


Our free programs are made possible by the generous support of our donors. To make a donation, click here.

The mission of CaringKind is to create, deliver, and promote comprehensive and compassionate care and support services for individuals and families affected by Alzheimer’s disease and related dementias, and to eliminate Alzheimer’s disease through the advancement of research. We achieve our mission by providing programs and services for individuals with dementia, their family and professional caregivers; increasing public awareness; collaborating with research centers; and informing public policy through advocacy.